The greatest merit of the client by outsourcing the customer support work is that you can concentrate on sales activities.
In addition to ordinary sales activities, priority is given to product planning, sales preparation”Product structure and pricing/ Promotion materials”, Promotion activities ”Event activities/ Websites” among others, It is hard to do as the operation of the customer support work in the a lot of thing that priority should be done.
Capital investment and securing personal are essential of customer support work.
Especially for personnel, specialist staff is necessary, so if no experienced it will take time to educate.
It is time for spare time, and if the sales activities that clients must prioritize originally are neglected, it is totally putting the cart before the horse.
By outsourcing our customer support service to our professionals, we offer high quality service with excellent cost performance.
Customer Support
Basically, we will only do inbound such as inquiries and complaints, we will not conduct outbound service such as sales promotion and demand payment, but we will also deal with negotiations with consumer centers on behalf of client So we have a wealth of experienced staff who are familiar with the legal experience on sales on service and the industry.
Backoffice
And We will undertake outsourcing by collecting various back office functions required by customer management, checking deposit, contract management, etc.at the customer center.
Of course we will also payment and commission calculations. Since our company has experience of using core system of multiple company’s electronic calculation centers, we can respond exactly when transferring the system. We also provide various legal document production, printing services such as product brochures and business cards.
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