Transrose Hong Kong Limited recognizes the importance of privacy protection in advanced information and communication society and appropriately protects personal information of everyone who provides personal information to our company including customers, business partners. Therefore, we will strive to protect personal information based on the following policy.
Definition of personal information
In this policy, ”Personal information” is information on individuals such as name, age, date of birth, sex, address, phone number, mail address, work place, account number. collected by our company for business Means one that can identify a specific individual by one or more of these combinations.
About purpose of using personal information
We will use the personal information provided by the principal within the range of the purpose below and use it as much as necessary for carrying out business.
- To use within the necessary range to purchase products by phone, fax, post, fax, post, internet and to use the service.
- To deliver information related to products and goods by mail and email.
- To inform you about information on purchase points by phone and post.
- To deliver gift sets etc.
- To reflect on product planning workshops・seminars planning・management and marketing.
- In case confirmed unknown matters・matter arises, we will contact you by telephone, fax, mail and email.
- In order to support customer’s purchase items
About usage outside personal information use purpose.
We may use the acquired personal information for purposes other than those mentioned above in the following cases.
- If you have consent.
- When you use it with your identity unidentified (statistical date).
- In case where it is permitted to use it for purposes other than purpose of use, in accordance with relevant laws or guidelines.
Third-party provision of personal information.
We will not disclose personal information to any third party except in the following cases.
- You have consent
- Disclosing in the state that you cannot identify yourself (Statistical data etc..)
- Disclosing to the subcontractor, the business alliance partner who has the confidentiality obligation to our company within the necessary range for carrying out purpose of use.
- In the case of disclosing to the partner where is rationally judged that is appropriate to respond from our affiliated partner from the principal, information request.
- In the case disclosure to a third party is permitted by related laws or guidelines.
- In the case where is ordered from the judiciary or the administrative agency accordance with laws and ordinances.
Management of personal information
We will maintain the accuracy of personal information and manage this safely.
In order to prevent the leakage, alteration, loss, and non-purpose use of personal information, we will strictly manage personal information an environment with appropriate information security measures against unauthorized access, computer virus.
We will provide officers and employees with training on the protection of personal information and proper management methods and thoroughly handle personal information in our daily work.
Disclosure, Correction, Discontinuance・Elimination of Personal Information.
We conform that the person himself has the right to request disclosure, correction, suspension or elimination of personal information about yourself, and if there is any such request, we will respond promptly without objection.In order to prevent unauthorized acquisition, falsification of personal information by a third party, we may confirm that is a request from the principal so please cooperate.
If you have any message or questions for our management of personal information, please contact our inquiry counter (Privacy policy management +852-3107-1208).
About management opinions and request.
We will be free to use our company unless there are any other restrictions on the purpose of use in regarding opinions, requests, suggestions.
However, in the case where you disclose to the third party in state that you can distinguish your identity, we will obtain your consent beforehand. This policy may be revised without prior notice. The revised privacy policy will be posted on our website.
